Move the queue to before the journey.
Let customers complete key rental steps before arrival: details, identity and licence checks, agreement and other configured requirements — ready for a faster collection.
Pre-arrival onboarding
Make the customer journey simpler and more connected.
Identity & licence
Connect customer actions with vehicle operations.
Digital agreement
Keep assistance available inside the digital journey.
Faster collection
Let customers complete key rental steps before arrival: details, identity and licence checks, agreement and other configured requirements — ready for a faster collection.
Hannk is designed to integrate through APIs and SDKs, allowing rental operators and rental-management software providers to connect the capabilities they need while retaining their existing operational systems.
Pre-arrival onboarding
Connect this step to the same Hannk rental journey and configured business rules.
Identity & licence
Connect this step to the same Hannk rental journey and configured business rules.
Digital agreement
Connect this step to the same Hannk rental journey and configured business rules.
Faster collection
Connect this step to the same Hannk rental journey and configured business rules.
Connect the rental. Connect the vehicle.
See how Hannk can fit around your fleet, branches and existing rental software.
Talk to Hannk →Resolve check-in exceptions before collection
Digital check-in can move document collection and required questions ahead of arrival. Explain what the renter needs, which checks are still outstanding and when staff review is required. Keep the booking and customer record aligned throughout the process.
Test expired documents, a name mismatch, an additional driver and a changed pickup time. A customer should not reach the car believing access is approved when a required condition remains unresolved.