Practical answers for rental fleets
Can a renter use a mobile phone to access the vehicle?
Yes, Hannk is designed to provide authorised mobile vehicle access for supported vehicles and configurations, removing the need for a conventional key handover in the digital rental journey.
Does mobile access depend entirely on an internet connection?
Not necessarily. Supported deployments can use Bluetooth/local communication for authorised access when mobile-data connectivity is temporarily unavailable. The exact behaviour depends on the installed configuration.
Can access automatically follow the reservation dates?
Hannk is designed to associate vehicle permissions with the rental workflow, allowing access to be issued, changed and revoked according to configured reservation rules.
What happens when an additional driver is added?
Once the additional driver has completed the required approval process, Hannk can issue controlled digital access without requiring another physical key.
Can staff unlock a vehicle remotely for a customer?
Remote lock and unlock functions are available on supported vehicle and hardware configurations, allowing authorised staff to assist when required.
Will it work on every vehicle?
Vehicle functions vary by make, model, year and configuration. Hannk should confirm compatibility for the actual fleet before deployment.
Is Hannk only a digital key product?
No. Mobile access is part of a wider digital rental platform that can connect verification, agreements, inspections, telematics, customer assistance and vehicle return.
What is keyless car rental?
Keyless car rental allows an authorised renter to access a supported rental vehicle using a secure digital permission on a smartphone instead of collecting a conventional physical key at a rental desk.
Can keyless car rental operate 24/7?
Yes. A configured digital journey can support unattended collection and return outside normal branch hours, subject to the operator’s verification, payment, vehicle and location requirements.
Can digital keys expire automatically?
Hannk is designed to connect access permissions to configured rental periods so access can be issued, changed or revoked as the booking changes or ends.
Do I still need a key box or key locker?
For supported keyless vehicle deployments, the customer can be connected directly to the vehicle rather than collecting a physical key from a locker. Fleet compatibility and operational fallback requirements should be confirmed for each deployment.
Can keyless entry integrate with existing car rental software?
Yes. Hannk provides API and SDK integration options so rental management systems and customer applications can connect to supported access workflows.
What happens if the customer loses their phone?
Digital access can be managed through the authorised rental workflow. The exact recovery and revocation process depends on the operator’s configured security and support process.
